Question 1: Video does not work or very poorly resulting in very videos. Waterproof case is badly designed, buttons are very hard to push and do not always work. Troubleshooting: 1) Please make sure that you have chose the 1080p pixels This action camera records 4K/60fps, 4K/30fps, 2.7K/60fps, 2.7K/30fps, 1080P/120fps, 720P/240fps video and 20MP image, you can capture high-quality full HD footages.Please make sure you have choice the 4K/60fps. 2) The case is disigned for waterproofing and sturdy enough, so that it will be hard to push, you need press it with force.If it still not work you can contact our customer support for a replacement. Question 2: Does not work / defective. Troubleshooting: 1) Please take the battery out and try to connect your camera to computer. Then check if it you can turn it on. 2) Please press the power button for longer like 5 secs to see if it power on and work fine. 3) Please check if it is low battery and charge the camera for 2 hours. 4) If problem still exists, please contact our customer support for a replacement. Question 3: Cannot use touch screen Troubleshooting: 1) Please make sure your finger is clean and dry. 2) Try to rest your camera. If the problem still exists, please contact customer support for updating firmware on your camera. Question 4: Item had stopped working Troubleshooting: 1) Please take the battery out and try to connect your camera to computer. Then check if it you can turn it on. 2) The camera comes with 2 batteries. Please check if all of them will not charge. 3) Please contact our customer service to replace a new camera.
AKASO V50 Pro Native 4K/30fps 20MP WiFi Action Camera with EIS Touch Screen Adjustable View Angle 30m Waterproof Camera Support External Mic Remote Control Sports Camera with Helmet Accessories Kit
- SUPERB IMAGE QUALITY: Featuring 4K/30fps and 20MP image, your AKASO V50 Pro action camera can capture every detail of your wonderful outdoor adventures and present an immersive footage of you and your world.
- ELECTRONIC IMAGE STABILIZATION: Built-in Electronic Image Stabilization (EIS) with 6-axis gyroscope detects position and motion changes. When the camera tilts, moves, shakes or experiences impact, this action camera can still produce stable videos.
- OPTIONAL VIEW ANGLE: You can adjust the view angle of this action camera according to your needs between Super Wide, Wide, Medium and Narrow. This action camera also has the LDC image correction feature, which offers image distortion improvements.
- BUILT-IN WIFI AND HDMI OUTPUT: Just download App(iSmart Pro+) on your phone or tablet and connect it to this action camera, you can share your wonderful moment on social media instantly. With HDMI Port allows you to connect it to TV.
- FREE VALUABLE ACCESSORIES: This underwater camera comes with 2 rechargeable 1100mAh batteries, chargers and remote control wristband and lots of accessories kits. The kits fit most cameras even Gopro.
More options available: „akaso pro native 4k/30fps 20mp wifi action camera with eis touch screen adjustable view angle “
Find the perfect action cameras for your AKASO or another brand.